| Sampling Factors: |
Location (Not Relevant: Only one location in scope, Nanjing, China)
Customer (Not Relevant: Customers are municipal governments of different cities in China. Customer does not have any significant impact on how work gets done other than some tailoring.on customer specific documentations)
Size (Not Relevant: Team size of projects are more or less the same. So size does not have any significant impact on how work gets done.)
Organizational Structure (Not Relevant: No major changes in project execution based on organization structure. It is flat organization and uses one QMS.)
Type of Work: There are three types of works: Development Projects, Implementation Projects and Maintenance Projects |
| Sampling Factor Values: |
Development Projects (Type of Work): New development or major enhancement projects
Maintenance projects (Type of Work): Minor enhancement and bug fixing Implementation
Implementation Projects (Type of Work): Implementation projects for specific customers with some minor customization and deployment |
| Subgroups: |
Group 1: Software development projects
33 People, 3 Basic Units
– Development Projects
Group 2: Software implementation projects
40 People, 5 Basic Units
– Implementation Projects
Group 3: Software maintenance projects
20 People, 3 Basic Units
– Maintenance projects |