| Sampling Factors: |
Location (Not Relevant: OU is located in Hangzhou, P.R.China and work is performed in the same location)
Customer (Not Relevant: OU provide services to schools and work is not performed differently by customer)
Size (Not Relevant: Work is not performed differently upon size of projects and support functions. Projects are always small as less than 10 people and 6 months period)
Organizational Structure (Not Relevant: OU is working on projects by teaming professionals (e.g. PM, Development, Testing) and support functions (e.g. CM, QA).)
Type of Work: OU is software development organization and working on (1) Communication system development (2) Homework system development (3) Notification system development |
| Sampling Factor Values: |
Communication (Type of Work): Communication system development
Homework (Type of Work): Homework system development
Notification (Type of Work): Notification system development |
| Subgroups: |
SG#1: Communication system development
15 People, 3 Basic Units
– Communication
SG#2: Homework system development
15 People, 3 Basic Units
– Homework
SG#3: Notification system development
21 People, 4 Basic Units
– Notification |