| Sampling Factors: |
Location (Not Relevant: All application and solutions development work is conducted at Hangzhou, China. Thus geographical location is not a differentiator for Technical Department at Hangzhou Chuangjiang Information Technology Co., Ltd. and does not make any material difference to the way processes are applied by the OU.)
Customer (Not Relevant: All the customers for the OU are internal customers. Furthermore, all internal customer requirements are related to the e-commerce and payment domains. Hence the customer type is not a differentiator with regards to process execution.)
Size (Not Relevant: All project teams are similar sized (4-7), thus size is not a differentiator and does not make any difference to the way processes are applied by the Technical Department at Hangzhou Chuangjiang Information Technology Co., Ltd.)
Organizational Structure (Not Relevant: A single management structure governs the OU and there are no multiple structures or any such structural complexities that may result in variations in the way processes are executed by the OU. Thus, Organisational Structure is not a differentiator for the OU – Technical Department and does not make any material difference to the way processes are applied to execute work.)
Type of Work: Technical Department executes two types of project work that leads to differences in the application of processes. The two types of project work involve: a) Greenfield Development b) Enhancement. The type of work leads to some differences in processes, particularly affecting RD, REQM, PP, PMC, RSKM, MA, VER, PI and IPM process areas.
Technology: There are differences in the way processes are executed depending on the technology used for producing the software solutions and applications. The technologies used involve a) Mobile Applications b) Integrated Applications (Web plus Mobile). The type of technology used for producing software solutions leads to some differences in processes, particularly affecting RD, TS, PI, VAL, DAR process areas. |
| Subgroups: |
Mobile Applications, Enhancement Projects: These are projects that involve upgrade and enhancement to existing software applications and solutions. The upgrade and enhancement often involve a significant amount of change to an existing software application, system or solution. The projects in this sub-group involve application and software solution development for mobile based application usage.
17 People, 3 Basic Units
– Enhancement Projects
– Mobile Applications
Integrated Applications (Web plus Mobile), Greenfield Development Projects: This subgroup involves projects related to development of new systems, software solutions and applications. The projects in this sub-group involve application and software solution development for web based as well as mobile based application usage.
25 People, 4 Basic Units
– Integrated Applications (Web plus Mobile)
– Greenfield Projects |