| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Hangzhou.)
Customer (Not Relevant: The clients have no requirements and impact to the procedures and templates used by the development teams in the OU.)
Size (Not Relevant: The team size is about 6 persons and it does not have impact to the processes, procedures and templates used by the teams during the development.)
Organizational Structure (Not Relevant: The R&D Department develops all MIS and application software products in the OU.)
Type of Work (Not Relevant: The OU only develops MIS and application software products.)
Work Type: There are two work types in the OU, new development and maintenance, which require the teams to follow some different procedures and templates during their development respectively. |
| Sampling Factor Values: |
New Development (Work Type): The new development requires the teams to follow some different procedures and templates during their development.
Maintenance (Work Type): The maintenance requires the teams to follow some different procedures and templates during their development as well. |
| Subgroups: |
Subgroup A: WorkType-NewDev
6 People, 1 Basic Units
– New Development
Subgroup B: WorkType-Main
16 People, 3 Basic Units
– Maintenance |