| Sampling Factors: |
Location (Not Relevant: One location only in Hangzhou for this organization)
Customer (Not Relevant: The client is mainly for Finance Industry only which will not affect the process.)
Size (Not Relevant: Project scale (number of people) is around 8 people which has no affect on the current process.)
Organizational Structure (Not Relevant: The OU has 6 departments but they use the same OSSP.)
Type of Work: There are three types of work: New Development Projects, Customized Projects and Enhancement Projects. |
| Sampling Factor Values: |
New Development Projects (Type of Work): All New Development Projects for their clients.
Customized Projects (Type of Work): All Customized Projects on demand for their clients.
Enhancement Projects (Type of Work): All Enhancement Projects based on their products for their clients. |
| Subgroups: |
SG1: All New Development Projects for their clients.
20 People, 2 Basic Units
– New Development Projects
SG2: All Customized Projects on demand for their clients.
30 People, 4 Basic Units
– Customized Projects
SG3: All Enhancement Projects based on their products for their clients.
96 People, 37 Basic Units
– Enhancement Projects |