| Sampling Factors: |
Location (Not Relevant: All work is conducted in the Hangzhou offices)
Customer (Not Relevant: There is only Enterprise customer for which we apply the same selection of processes selected from the organizational standard processes)
Size (Not Relevant: The projects are all medium sized project using the following Size: time<3 months,=”” small;=”” 3months=””>< 6months,=”” medium;=”” time=””> 6 Large)
Organizational Structure (Not Relevant: All development is conducted in the Product Technology Business Department using the Organisations Standard Processes)
Type of Work: 2 projects are New Development using the full range of Organisation Processes and 2 Maintenance using the appropriate range of Organisation Processes |
| Sampling Factor Values: |
New Development (Type of Work): New Development using the full range of Organisation Processes
Maintenance (Type of Work): Maintenance projects using the appropriate subset of Organisation Processes |
| Subgroups: |
Group A: new development using the full range of Organisation Processes
11 People, 2 Basic Units
– New Development
Group B: Maintenance using the appropriate subset of Organisation Processes
13 People, 2 Basic Units
– Maintenance |