| Sampling Factors: |
Location (Not Relevant: No effect. Projects and support groups at same location in Nanjing)
Customer (Not Relevant: The products are developed as generic items. Currently no customer differentiation occurs.)
Size (Not Relevant: All small sized projects and no process differentiation occurs on the basis of size)
Organizational Structure (Not Relevant: All projects are conducted within the one department (Technical Center). There is no impact from organisational structure on project differentiation)
Type of Work: Document Management and Work Flow applications |
| Sampling Factor Values: |
Document Management (Type of Work): Document Management applications
Work Flow (Type of Work): Work Flow applications |
| Subgroups: |
Work Flow: Work Flow applications
11 People, 2 Basic Units
– Work Flow
Document Management: Document Management applications
5 People, 1 Basic Units
– Document Management |