| Sampling Factors: |
Location (Not Relevant: OU is located in Beijing, China and All works are performed in the same location)
Customer (Not Relevant: work is not performed differently depending on customer type)
Size (Not Relevant: Works are always medium size(6~8 people, Less that 6 month))
Organizational Structure (Not Relevant: The applications are developed in Development Department)
Type of Work: The works are categorized into development and maintenance |
| Sampling Factor Values: |
Development (Type of Work): development of a software project/product, involving the requirement, design, coding and testing
Maintenance (Type of Work): besides the software development, after the project/product delivery, to carry out functionality enhancement based on the requests from the customer or the marketing needs |
| Subgroups: |
GroupA: development of a software project/product, involving the requirement, design, coding and testing
14 People, 4 Basic Units
– Development
GroupB: besides the software development, after the project/product delivery, to carry out functionality enhancement based on the requests from the customer or the marketing needs
11 People, 3 Basic Units
– Maintenance |