- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Projects are executed at multiple locations. Process followed by projects is consistent across types of projects and do not vary based on location. Hence location is not an influencing factor.)
Customer (Not Relevant: Projects are executed for multiple customers. However projects in the OU follow Harmonia defined processes and tools. The standard processes are not impacted based on customer. Hence customer is not an influencing factor.)
Size (Not Relevant: Harmonia processes do not vary and do not differentiate projects based on size. There is no variation in the work performed by the projects based on the team size. Hence size is not an influencing factor.)
Organizational Structure (Not Relevant: OU is organized as single unit and projects are executed in the same unit. Hence organizational structure does not influence process.)
Type of Work: (Relevant: Type of work i.e. R&D / Regular Development / Support influences the process. R&D projects involve considerable research work compared to regular projects as requirements given by client are brief and client interaction is least. Regular Development projects involve normal development scope and support includes maintenance and support of applications.)Sampling Factor Values: R&D (Type of Work): Projects of software research & development in nature.
Reg (Type of Work): Projects of software development in nature.
Supp (Type of Work): Projects of software support nature.Subgroups: SDSP – R&D: R&D projects are usually funded by Small Business Innovative Research (SBIR) grants from federal agencies. These grants provide very few requirements and there is very little interaction with the funding agency. Harmonia teams working on R&D projects are responsible for all aspects of the project including deriving their own requirements. The teams are also responsible for doing market research to determine market needs & design features based on this research.
17 People, 3 Basic Units
– R&D
SDSP – Reg: Regular projects are ones where the customer is responsible for defining the requirements for the software. Harmonia teams work closely with the customer to understand and capture the requirements for the software development in sufficient details before working on the design and architecture. Teams then collaborate with the customer to breakdown the features into User Stories so that they can be planned for implementation in 2 to 4 week sprints.
20 People, 2 Basic Units
– Reg
SDSP – Supp: This subgroup is responsible for support projects under Software Support Practice. Activities include software defects repairs, Tier III support, enhancements, bugs/fixes, maintenance and infrastructure updates.
10 People, 1 Basic Units
– Supp