| Sampling Factors: |
Location: There are two locations – Bangalore and Noida development offices
Customer (Not Relevant: There is only one customer which is in government sector – UIDAI)
Size (Not Relevant: There is no differentiation in processes by number of people. However processes are differentiated by type of work)
Organizational Structure (Not Relevant: All projects follow same uniform organizational structure)
Type of Work: There are two types of work – Software development and maintenance |
| Sampling Factor Values: |
Noida (Location): Projects from Noida office
Bangalore (Location): Projects from Bangalore office
Noida and Bangalore (Location): projects from Bangalore and Noida
Development (Type of Work): projects involving new development and enhancements
Maintenance (Type of Work): Projects involving handling change request and bug fixes |
| Subgroups: |
SG1: Development projects Noida
36 People, 9 Basic Units
– Development
– Noida
SG2: Bangalore Development projects
24 People, 3 Basic Units
– Bangalore
– Development
SG3: Projects from Bangalore and Noida
54 People, 1 Basic Units
– Maintenance
– Noida and Bangalore |