| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at one location, i.e. Shijiazhuang city only.)
Customer (Not Relevant: Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are the schools.)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects are small/medium size.)
Organizational Structure (Not Relevant: Not Relevant: Work is not performed differently based on the organizational structure. All software development work is performed in the Technology Department (Technology R&D Unit).)
Type of Work: Relevant: Work is performed differently based on the type of work. Most of the work could be categorized into, – Maintenance Product Development – New Product Development |
| Sampling Factor Values: |
Maintenance Product Development (Type of Work): To upgrade/optimize the existing product so as to meet the changing needs
New Product Development (Type of Work): To develop the new product from the beginning according to the general needs from the marketing |
| Subgroups: |
Maintenance Product Development: To upgrade/optimize the existing product so as to meet the changing needs
11 People, 2 Basic Units
– Maintenance Product Development
New Product Development: To develop the new product from the beginning according to the general needs from the marketing
16 People, 3 Basic Units
– New Product Development |