| Sampling Factors: |
Location (Not Relevant: No effect. Projects and support groups at the same location in Shijiazhuang)
Customer: The software projects are developed for Medical and Health (Social Security), Government Regulation and Electronic Government Affairs
Size (Not Relevant: No influence on the process implementation, all are small projects on the process implementation, less than or equal to 15 persons)
Organizational Structure (Not Relevant: All projects are conducted within the one department (Software department). There is no impact from organisational structure on project differentiation)
Type of Work (Not Relevant: No effect. All projects are customized software development) |
| Sampling Factor Values: |
EGA (Customer): Electronic Government Affairs
MH (Customer): Medical and Health (Social Security)
GR (Customer): Government Regulation |
| Subgroups: |
EGA: Providing R&D for electronic government affairs customers
10 People, 1 Basic Units
– EGA
MH: Providing R&D for medical and health care customers
19 People, 2 Basic Units
– MH
GR: Providing R&D for government regulation customers
23 People, 2 Basic Units
– GR |