| Sampling Factors: |
Location (Not Relevant: All projects in OU are managed from one location, i.e, Shijiazhuang, Hebel Province, China. Hence location is not an influencing factor)
Customer (Not Relevant: Projects are executed for multiple clients and all the projects follow the standard organizational processes., clients do not influence processes)
Size (Not Relevant: The organization processes do not differentiate based on project size. There is no variation in the work performed by the projects based on the team size. Hence size is not an influencing factor)
Organizational Structure (Not Relevant: The organization is small and flat in structure and process followed is not influenced by organization structure)
Type of Work: The projects in OU are of 2 types (1) IT Consulting (2) Software Products. The process adopted is slightly different across these 2 types of work |
| Sampling Factor Values: |
ITC (Type of Work): IT Consulting Services. Customized software development based on client needs
PRO (Type of Work): Product development and customization based on client needs |
| Subgroups: |
HWCITC: Subgroup consisting of development of customized IT solutions for clients.
7 People, 2 Basic Units
– ITC
HWCPRO: Subgroup consisting of development and customization of Software Products for clients.
5 People, 1 Basic Units
– PRO |