| Sampling Factors: |
Location (Not Relevant: All projects work at the same location, i.e., Shijiazhuang. The location factor does not affect the processes.)
Customer (Not Relevant: All projects develop systems for similar customers, i.e., public or local government related customers. The customer factor does not affect the processes.)
Size (Not Relevant: All projects are small and in similar size, i.e., 3-6 people. The size factor does not affect the processes.)
Organizational Structure (Not Relevant: All projects belong to the same department, i.e., R&D dept. The “org structure” factor does not affect the processes.)
Type of Work: There are two types of work: one is product development and the other is maintenance project. |