| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at their development site in Hefei City)
Customer (Not Relevant: Not Relevant: Work is not performed differently based on the type of the customer, all customers are involved in the medical field i.e hospitals.)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function, most of the projects are small/medium size projects.)
Organizational Structure (Not Relevant: Not Relevant: Work is not performed differently based on the organizational structure. All software applications are developed in the Technology Department.)
Type of Work: Work is performed diffidently based on the type of work. The work could be categorised into New Project Development and Upgrade/Maintenance Project |
| Sampling Factor Values: |
New Project Development (Type of Work): To develop the new project/system based on the customer needs, no previously developed application for reference.
Upgrade/Maintenance Project (Type of Work): To upgrade or maintain the previously developed applications by adding or changing the functions to meet customer business needs. |
| Subgroups: |
New Project Development: To develop the new project/system based on the customer needs, no previously developed application for reference.
14 People, 3 Basic Units
– New Project Development
Upgrade/Maintenance Project: To upgrade or maintain the previously developed applications by adding or changing the functions to meet the customer business needs
11 People, 2 Basic Units
– Upgrade/Maintenance Project |