| Sampling Factors: |
Location (Not Relevant: There is a single office delivering application implementation services located at Fuzhou city.)
Customer (Not Relevant: All customers are from government. The organization government customer is single factor.)
Size (Not Relevant: Project size is below 10 people. Most of projects are 6 to 8 team members.)
Organizational Structure (Not Relevant: Software Development and Innovation Center is the single department delivering application implementation services.)
Type of Work: here are two type of works, one is deliver application implementation services onsite / offsite. Another one is offsite implementation. |
| Sampling Factor Values: |
Onsite-Offsite Implementation (Type of Work): Projects are mainly implemented onsite with offsite support, including coding and document review.
Offsite Implementation (Type of Work): Projects are implemented in the organizational unit, including most project activities except requirement collection and project acceptance. |
| Subgroups: |
Onsite – Offsite Project: Project teams mainly work on customer site including requirements analysis, design, coding and testing. Some of programming activities are carried offsite. Document is reviewed offsite.
14 People, 2 Basic Units
– Onsite-Offsite Implementation
Onsite Project: Project team implement project in the organizational unit office. Requirements are collected onsite. Software is delivered to customers for acceptance test.
12 People, 2 Basic Units
– Offsite Implementation |