| Sampling Factors: |
Location (Not Relevant: The OU has one office in the city of Beijing, China. All projects work in the same building of the organization. This is not a relevant sampling factor.)
Customer (Not Relevant: All the projects are for education and entertainment industry clients. The OU has defined standard processes to be executed uniformly across every project to ensure consistent results and quality. The customer is not relevant for the process usage.)
Size (Not Relevant: Each project has usually 7 project members. The way processes are performed does not depend upon the number of project members. No effect on implementation)
Organizational Structure (Not Relevant: The scope of the appraisal is the R&D Center. All projects belong to the same OU. No effect on implementation)
Type of Work: There are two type of projects: development projects and maintenance projects |
| Sampling Factor Values: |
Development projects (Type of Work): development of new software applications
Maintenance projects (Type of Work): add, modify or remove functionalities or characteristics of an existing software application |
| Subgroups: |
Development: Projects which develop a new software application or completely new modules for an existing software application
20 People, 2 Basic Units
– Development projects
Maintenance: Projects which perform maintenance or optimizations for existing software applications
19 People, 2 Basic Units
– Maintenance projects |