| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Hefei.)
Customer: There are two client types in the OU that they are governmental and telecom clients, which both have some impact to the development work and have different requirements for processes and templates for teams to follow respectively.
Size (Not Relevant: The product and project team size is about 8 persons and the team size does not have impact to the processes, procedures and templates used by the teams during the development.)
Organizational Structure: The SW Development & IT Operation Department and Industry SW & System Integration Department define and follow some different procedures during their products development respectively.
Type of Work (Not Relevant: The OU only develops software products.) |
| Sampling Factor Values: |
Telecom (Customer): The Telecom clients have some impact to the development work and have some different requirements for processes and templates for teams to follow.
Government (Customer): The Government clients have some impact to the development work and have some different requirements for processes and templates for teams to follow as well.
IndustrySWDept (Organizational Structure): The Industry SW & System Integration Department defines and follows some different procedures during their products development.
SW DEV&ITDept (Organizational Structure): The SW Development & IT Operation Department defines and follows some different procedures during their products development as well. |
| Subgroups: |
Subgroup A: OrgStru-IndustrySWDept/Client-Government
12 People, 2 Basic Units
– Government
– IndustrySWDept
Subgroup B: OrgStru-SW DEV&ITDept/Client-Telecom
12 People, 4 Basic Units
– SW DEV&ITDept
– Telecom |