| Sampling Factors: |
Location (Not Relevant: Only one location – Hangzhou)
Customer (Not Relevant: The projects are focused on research and development focused on Electrical Platform & Systems)
Size (Not Relevant: Typical size of projects range from 7 to 20 and shared resources)
Organizational Structure: The department is divided into 3 areas based on type of products – Pre-Billing, HES and STS Areas
Type of Work (Not Relevant: The Software Products are integrated and deployed with organizational hardware components – No impact on process implementation) |
| Sampling Factor Values: |
Pre-Billing (Organizational Structure): The projects are focused on billing applications covering pre-paid, post paid and integration of various customer payment channels
HES Products (Organizational Structure): Head End System (HES) products are focused on high availability of applications with compliance to CIM Standards and providing open APIs for various applications integration
STS Products (Organizational Structure): STS Projecst are focused on use of STS protocols by various utility applications and adhernce to STS standards. STS Protocols also keep getting updated periodically and the products and applications needs to be aligned with STS standards |
| Subgroups: |
Pre-Billing: The projects are focused on billing applications covering pre-paid, post paid and integration of various customer payment channels
35 People, 2 Basic Units
– Pre-Billing
HES Products: Head End System (HES) products are focused on high availability of applications with compliance to CIM Standards and providing open APIs for various applications integration
20 People, 2 Basic Units
– HES Products
STS Products: STS Projecst are focused on use of STS protocols by various utility applications and adhernce to STS standards. STS Protocols also keep getting updated periodically and the products and applications needs to be aligned with STS standards
21 People, 2 Basic Units
– STS Products |