| Sampling Factors: |
Location (Not Relevant: There is only one service office located in Nangang District, Harbin City.)
Customer (Not Relevant: There are two types of customers. One is external customer. The second one is internal customer. External customer is sampled as Commercial Project. Internal is sampled R&D project in type of work. The appraisal assumes customer is one sample factor.)
Size (Not Relevant: All project size is between 8-12 people. Process implementation is no difference for project size.)
Organizational Structure (Not Relevant: Software Development Department is the only department delivers application implementation services.)
Type of Work: There are two types of projects. One is Commercial Project. The second one is R&D project for the use of commercial project implementation. |
| Sampling Factor Values: |
Commercial Project (Type of Work): To develop and deliver application to external commercial customers.
R&D Project (Type of Work): To develop and deliver software solutions for project teams to implement commercial projects. |
| Subgroups: |
Commercial Project: The project is to implement software for commercial customers.
38 People, 4 Basic Units
– Commercial Project
R&D Project: The project is to develop software solutions that will be used for project to implement commercial projects.
12 People, 1 Basic Units
– R&D Project |