| Sampling Factors: |
Location (Not Relevant: All work is performed at single location.)
Customer (Not Relevant: All customers are of similar type & do not affect process performance.)
Size (Not Relevant: All projects are similar size & do not affect process performance.)
Organizational Structure (Not Relevant: All projects are executed with similar organization structure.)
Type of Work: There are two types of development, one for customer & other as platform, which are used in customer projects. |
| Sampling Factor Values: |
Customer (Type of Work): Projects developed for customer based on contracts awarded.
Platform (Type of Work): Internal projects to develop platform project, which will be used in customer projects. |
| Subgroups: |
G1: Project developed for customers.
10 People, 1 Basic Units
– Customer
G2: Internal projects as Platform.
18 People, 2 Basic Units
– Platform |