| Sampling Factors: |
Location (Not Relevant: There is one development office)
Customer (Not Relevant: There is one customer type, i.e. financial industry)
Size (Not Relevant: Project sizes are similar)
Organizational Structure: There are two development teams
Type of Work (Not Relevant: There is one work type, i.e. software development) |
| Sampling Factor Values: |
CS (Organizational Structure): customer service business group
PB (Organizational Structure): process business group |
| Subgroups: |
G1: projects of customer service business group
10 People, 2 Basic Units
– CS
G2: Projects of process business group
10 People, 2 Basic Units
– PB |