| Sampling Factors: |
Location (Not Relevant: No influence on the process implementation because all work is done in Shijiazhuang)
Customer: Medical and Health (Social Security), Government Regulation and Electronic Government Affairs
Size (Not Relevant: No influence on the process implementation, less than or equal to 20 persons)
Organizational Structure (Not Relevant: The development work is done in Software Dept)
Type of Work (Not Relevant: It”s all similar development work) |
| Sampling Factor Values: |
EGA (Customer): Electronic Government Affairs
GR (Customer): Government Regulation
MH (Customer): Medical and Health(Social Security) |
| Subgroups: |
SG1: Providing R&D for electronic government affairs customers
18 People, 2 Basic Units
– EGA
SG2: Providing R&D for government regulation customers
25 People, 2 Basic Units
– GR
SG3: Providing R&D for medical and health care customers
9 People, 1 Basic Units
– MH |