| Sampling Factors: |
Location (Not Relevant: All in Wuhan.)
Customer (Not Relevant: All the products delivered to the same kind of customer (Government”s judicial department).)
Size (Not Relevant: Projects has similar size.)
Organizational Structure (Not Relevant: Only one unit (Software Development Department).)
Type of Work: Maintenance and New product development. |
| Sampling Factor Values: |
Maintenance (Type of Work): Maintenance
New product development (Type of Work): New product development |
| Subgroups: |
Maintenance: This type of work is to maintain existed system and add new functions based on customer requirements.
13 People, 2 Basic Units
– Maintenance
New product development: This type of work is to develop new software products according to customer needs.
12 People, 2 Basic Units
– New product development |