| Sampling Factors: |
Location (Not Relevant: No. Location does not impact the process. Single site location.)
Customer: Yes. China Telecom and internal product development
Size (Not Relevant: No. Similar size teams)
Organizational Structure (Not Relevant: No. Single organisation)
Type of Work (Not Relevant: No. Similar work type, development.) |
| Sampling Factor Values: |
China Telecom (Customer): Special projects developed for China Telecom
Product (Customer): Internal development of products |
| Subgroups: |
China Telecom Projects: Projects for China Telecom Customer
22 People, 4 Basic Units
– China Telecom
Product Development: Independent products marketed to wider customer base
8 People, 2 Basic Units
– Product |