| Sampling Factors: |
Location (Not Relevant: One location only in Guangzhou for this organization.)
Customer (Not Relevant: The client is Telecommunication Industry clients only which will not affect the process.)
Size (Not Relevant: Project scale (number of people) is around 8 people which has no affect on the process.)
Organizational Structure (Not Relevant: All the projects are developed in the R & D Department which has no affect on the process.)
Type of Work: There are two types of work/projects: Payment Related Projects and CRM Projects. |
| Sampling Factor Values: |
Payment Related Projects (Type of Work): All Payment Related projects developed for the Telecommunication industry clients.
CRM Projects (Type of Work): All CRM (Customer Relationship Management) projects developed for the Telecommunication industry clients. |
| Subgroups: |
SG1: All Payment Related projects developed for the Telecommunication industry clients.
9 People, 3 Basic Units
– Payment Related Projects
SG2: All CRM (Customer Relationship Management) projects developed for the Telecommunication industry clients.
15 People, 4 Basic Units
– CRM Projects |