| Sampling Factors: |
Location (Not Relevant: No. Single location)
Customer (Not Relevant: No. Similar customers)
Size (Not Relevant: No. Similar size)
Organizational Structure: Yes. Two groups:original platform and re-development/customisation
Type of Work (Not Relevant: No.Similar work types) |
| Sampling Factor Values: |
It Industry Department (Organizational Structure): Original platform development and new projects
Operations Department (Organizational Structure): Redevelopment and customisation of the original products |
| Subgroups: |
It Industry: Original Platform and new projects
31 People, 4 Basic Units
– It Industry Department
Operations Industry: Modifications and customisation
40 People, 6 Basic Units
– Operations Department |