| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Changsha City only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are the banks/ financial institutions.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: All software development work is performed in the R&D Center using the full range of organizational processes. Hence, the organizational structure does not influence process implementation.)
Type of Work: Work is performed differently based on the type of work: Initial Product R&D and Customized Product Development |
| Sampling Factor Values: |
Initial Product R&D (Type of Work): Products are developed based on R&D on the customers needs and behavior oriented to the customers in specific area.
Customized Product Development (Type of Work): Products are developed based on the initial product and customoized according to the customer’s specific needs. |
| Subgroups: |
Initial Product R&D: Products are developed based on R&D on the customers needs and behavior oriented to the customers in specific area
13 People, 2 Basic Units
– Initial Product R&D
Customized Product Development: Products are developed based on the initial product and customoized according to the customer’s specific needs
21 People, 3 Basic Units
– Customized Product Development |