| Sampling Factors: |
Location (Not Relevant: This factor is not applicable because there is no specific tailoring to the location (all the development projects are located in Changsha) that affects the implementation of the processes)
Customer (Not Relevant: This factor does not apply because it does not involve tailoring affecting the implementation of the processes by customer type.)
Size (Not Relevant: This factor is not relevant, because there is no specific tailoring affecting the implementation of the processes by the size of the projects.)
Organizational Structure (Not Relevant: This factor is not applicable because all projects belong to “Technical Department”)
Type of Work: This factor is relevant. They have Development and Maintenance projects. They have tailoring affecting the implementation of the processes by type of work. |
| Sampling Factor Values: |
Development (Type of Work): New Software Development Projects
Maintenance (Type of Work): Software Maintenance Projects |
| Subgroups: |
Maintenance Projects: Software optimization based on customer needs and feedback
12 People, 2 Basic Units
– Maintenance
Development Projects: The new products developed based on obtained customer requirements
19 People, 3 Basic Units
– Development |