| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at one location, i.e. Changsha city only.)
Customer (Not Relevant: Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are the enterprise related to the finance industry, e.g. the bank or the other finance organization.)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: Not Relevant: Work is not performed differently based on the organizational structure. All software development work is performed in the Product R&D Department.)
Type of Work: Relevant: Work is performed differently based on the type of work, most of the work could be divided into; New Project Development Upgrade Project |
| Sampling Factor Values: |
New Project Development (Type of Work): To develop system/project from scratch, no previous project/system for reference
Upgrade Project (Type of Work): To develop/upgrade system/project based on the existing systems |
| Subgroups: |
New Project Development: To develop system/project from scratch, no previous project/system for reference
30 People, 4 Basic Units
– New Project Development
Upgrade Project: To develop/upgrade system/project based on the existing systems
13 People, 2 Basic Units
– Upgrade Project |