| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at one location, i.e. Changsha city only.)
Customer (Not Relevant: Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are commercial customers.)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: Not Relevant: All software development work is performed in the Technology Department, using the full range of organizational processes.)
Type of Work: Relevant: Work is performed diffidently based on the type of work. The work could be categorised into: 1. Internal Product Development and 2. Customized Project Development |
| Sampling Factor Values: |
Internal Product Development (Type of Work): To develop the internal product with its own intellectual property rights based on the analysis of user group’s general needs in the market
Customized Project Development (Type of Work): To develop the system/ application based on the specific customer requests, help the customer realize the functions to support their needs |
| Subgroups: |
Internal Product Development: To develop the internal product with its own intellectual property rights based on the analysis of user group’s general needs in the market
8 People, 1 Basic Units
– Internal Product Development
Customized Project Development: To develop the system/ application based on the specific customer requests, help the customer realize the functions to support their needs
17 People, 4 Basic Units
– Customized Project Development |