| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at one location, i.e. Changsha city only.)
Customer: Relevant: Work is performed differently based on the customer served by that work. The customer could be categorized into • Commercial Customers • Government Organization
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: Not Relevant: Work is not performed differently based on the organizational structure. All software development work is performed in the Technology Center.)
Type of Work (Not Relevant: Not Relevant: Work is not performed differently based on the type of the work. Most of the work are application development.) |
| Sampling Factor Values: |
Commercial Customers (Customer): To develop the project/application for the commercial customers based on their needs
Government Organization (Customer): To develop the project/application for the government organization by adhering to certain procedures and regulations |
| Subgroups: |
Commercial Customers: To develop the project/application for the commercial customers based on their needs
7 People, 1 Basic Units
– Commercial Customers
Government Organization: To develop the project/application for the government organization by adhering to certain procedures and regulations
22 People, 3 Basic Units
– Government Organization |