| Sampling Factors: |
Location (Not Relevant: All software projects are developed in Wuhan. Location is not a relevant factor.)
Customer: The OU develops software for two types of customers: local government agency (community level) and commercial customer. Tailoring Viz., software requirement specifications, product test reports and user manual needs to be tailored to meet the government delivery requirements.
Size (Not Relevant: All software projects are of similar size in the range of 4-6 and does not have any impact on the work performed)
Organizational Structure (Not Relevant: All software products are developed under Smart Community Division.)
Type of Work (Not Relevant: Organization has one development life cycle – Software Development and Enhancement) |
| Sampling Factor Values: |
Government (Customer): Government agencies
Commercial (Customer): Commercial customers |
| Subgroups: |
Government projects: The subgroup develops software projects for communities(government agencies)
10 People, 2 Basic Units
– Government
Commercial projects: The subgroup develops software projects for commercial customers(property company)
6 People, 1 Basic Units
– Commercial |