| Sampling Factors: |
Location (Not Relevant: All in Dongguan)
Customer (Not Relevant: Customer has been considered Not Relevant because software development and upgrade processes used are the same for all the customers)
Size (Not Relevant: Size has been considered Not Relevant because projects use the same processes whatever the size of the application)
Organizational Structure (Not Relevant: All in software development Department)
Type of Work: 1.Develop a new product according to the customer requirement 2.Upgrade the exist system to add some new functions and increase the system performance. |
| Sampling Factor Values: |
1 (Type of Work): Develop a new product according to the customer requirement
2 (Type of Work): Upgrade the exist system to add some new functions and increase the system performance. |
| Subgroups: |
A: Development projects using the full range of the organizations processes
21 People, 2 Basic Units
– 1
B: Maintenance projects using a subset of organizational processes
11 People, 2 Basic Units
– 2 |