| Sampling Factors: |
Location (Not Relevant: Not relevant. There are services and projects that are delivered in multiple locations but using the same set of processes and tool setting, independently from the location.)
Customer (Not Relevant: There is no dependence on how processes are implemented based on the customer.)
Size (Not Relevant: All the selected services and project are categorized as B or C large as the nomenclature defined in AtoS and considered as part of the scope of the appraisal.)
Organizational Structure: Based on the organizational practice (AM, SAP, Solutions) there are some adaptations of the organizational processes.
Type of Work: There are two differentiated type of activities with the scope, those related to services considered as application service management and software product and project development. |
| Sampling Factor Values: |
AM (Organizational Structure): Application management Services, this a practice with the organizational unit of Systems Integration of ATOS that perform activities
SAP (Organizational Structure): Projects and services for SAP industry solutions
SOL (Organizational Structure): Closed projects and projects based on a predefined and own solution at ATOS
DEV (Type of Work): Application development for projects under ATOS responsibility with a closed scope
SVC (Type of Work): Application management services for either of the three organizational practices (AM, SAP, SOL) |
| Subgroups: |
SG1: Development projects executed within the practice of AM
151 People, 12 Basic Units
– AM
– DEV
SG2: Services provided within the organizational practice of AM
1102 People, 36 Basic Units
– SVC
– AM
SG3: Services provided within the organizationalpractices of SAP
70 People, 5 Basic Units
– SAP
– SVC
SG4: Development projects executed within the practice of Solutions
324 People, 26 Basic Units
– DEV
– SOL
SG5: Services provided within the organizationalpractices of Solutions
656 People, 70 Basic Units
– SOL
– SVC |