| Sampling Factors: |
Location (Not Relevant: All projects are developed in the OU / Customrs premises and no specific tailoring is requested.)
Customer: “Technical and Management methodologies and processes, depend on customer relationship models and agreements. The OU scope of the SCAMPI includes services provided to two organizations: – Kutxabank – ONCE”
Size (Not Relevant: Projects size is not affecting process tailoring.)
Organizational Structure (Not Relevant: All projects are developed with no specific tailoring regarding the organizational structure..)
Type of Work: There are two types of working development activities, as follows: 1) Application Management Service (Full Development and Maintenance), 2) Software Factory (Technical Solution and Testing). |
| Sampling Factor Values: |
Kutxabank (Customer): Kutxabank customer
ONCE (Customer): ONCE customer
AMS (Type of Work): Application Management Services (Full Development and Maintenance)
SF (Type of Work): Mérida Software Factory (Technical Solustions and Testing) |
| Subgroups: |
SG1: Application Development and Maintenance Services for Kutxabank customer
63 People, 7 Basic Units
– Kutxabank
– AMS
SG2: Application Development and Maintenance Services for ONCE, GAMES area
29 People, 1 Basic Units
– AMS
– ONCE
SG3: Application Development and Maintenance Services for ONCE, several business areas
16 People, 1 Basic Units
– ONCE
– SF |