| Sampling Factors: |
Location (Not Relevant: The Organization has several locations in which projects and software services are held, hoewver, processes and methodology is the same for all locations)
Customer: Technical and Management methodologies and processes depend on customer relationship models and agreements. The OU sope of the Scampi includes services provided to two organizations: – Kutxabank – ONCE
Size (Not Relevant: Although there are tailoring guidelines to apply the processes, it doesn”t depend of the size of the projects.)
Organizational Structure (Not Relevant: All software development activities are conducted from the same global area of the Organization)
Type of Work: There are two types of work: – Evolutionary Maintenance – Corrective Maintenance
Technology: Software development technologies and environments affect methodologies and estimation models within the Organizational Unit. There are different options in each customer: – Kutxabank: Host / No Host – ONCE: Proprietary Solution |
| Sampling Factor Values: |
Kutxabank (Customer): Services provided to Kutxabank Customer
ONCE (Customer): Services provided to ONCE Customer
Evolutionary Maintenance (Type of Work): Evolutionary maintenance, including new software develpments, relevant changes
Corrective Maintenance (Type of Work): Corrective maintenance to solve errors and incidents in software aplications
Host-Kutxabank (Technology): Mainframe environment
No Host-Kutxabank (Technology): Non Mainframe environment
Propietary Solution-ONCE (Technology): Business Intelligence, Web Enviroment and SOA Architecture |
| Subgroups: |
SG1: Evolutionary – Host – Kutxabank
14 People, 53 Basic Units
– Kutxabank
– Evolutionary Maintenance
– Host-Kutxabank
SG2: Corrective – Host – Kutxabank
2 People, 250 Basic Units
– Host-Kutxabank
– Corrective Maintenance
– Kutxabank
SG3: Evolutionary – No Host – Kutxabank
34 People, 153 Basic Units
– Kutxabank
– Evolutionary Maintenance
– No Host-Kutxabank
SG4: Corrective – No Host – Kutxabank
1 People, 126 Basic Units
– No Host-Kutxabank
– Corrective Maintenance
– Kutxabank
SG5: Evolutionary – Proprietary Solution – ONCE
55 People, 120 Basic Units
– ONCE
– Evolutionary Maintenance
– Propietary Solution-ONCE
SG6: Corrective – Proprietary Solution – ONCE
32 People, 507 Basic Units
– Propietary Solution-ONCE
– Corrective Maintenance
– ONCE |