||Location (Not Relevant: Projects in the OU are executed at single location, i.e. Hyderabad, India. Hence location is not an influencing factor.)
Customer (Not Relevant: Projects are executed for multiple customers. Process followed by projects is consistent across types of projects irrespective of customer. Hence customer is not an influencing factor.)
Size (Not Relevant: ICONMA processes do not vary and do not differentiate projects based on size. There is no variation in the work performed by the projects based on the team size. Hence size is not an influencing factor.)
Organizational Structure (Not Relevant: Digital Services Center is organized as a single unit. Projects are executed in the same unit. Hence organizational structure does not influence process.)
Type of Work: (Relevant: Software Maintenance & Support Projects are under the scope.)
|Sampling Factor Values:
||MS (Type of Work): This involves Software Maintenance and Support Projects. This value would result in the creation of a subgroup that contains all Software Maintenance & Support Projects in the OU.
No Projects (Type of Work): This would essentially be a null value and would result in a subgroup that contains no projects.
DSC-MS: This subgroup is responsible for maintaining the standard products as per the customer or internal requirements. This subgroup is engaged in making enhancements, changes to products, and bug fixing.
27 People, 6 Basic Units