| Sampling Factors: |
Location (Not Relevant: Location as a factor does not influence the sampling since both BUs operate from both locations)
Customer (Not Relevant: Customer as a factor may influence sampling, however, this factor becomes redundant in view of “Type of Work” sampling factor)
Size (Not Relevant: The size of the BUs may not influence the process implementation since both BUs are of similar size)
Organizational Structure (Not Relevant: All BUs report to one delivery head, hence impact on implementation is not likely)
Type of Work: One DEV BU and one SVC BU. They follow different Life Cycles |