Idemia Identity and Security S.A. , Idemia Identity and

cmmirz

8年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Some people live in Colombia and some other in Chile. The project team is made up with people from either country. People carry out the process of the project (regardless of the country of residence to work).) Customer (Not Relevant: Idemia is specialist in Government Identity Solutions.) Size: They have different size: Small (less 1400 hh), Medium (1400 to 5000 hh) and Large (More than 5000). Organizational Structure (Not Relevant: Only one unit I&S – Integration and Services Latam.) Type of Work: Maintenance and Implementation.
Sampling Factor Values:	Large (Size): More than 5000 hh Medium (Size): 1400 to 5000 hh Small (Size): Less 1400 hh Implementation (Type of Work): Implementation Maintenance (Type of Work): Maintenance
Subgroups:	Implementation-Large: The implementation of a project with a scope, time and cost limit, which can be an integration, customization and deployment services or products. Size more 5000 hh. 18 People, 2 Basic Units – Implementation – Large Implementation-Medium: The implementation of a project with a scope, time and cost limit, which can be an integration, customization and deployment services or products. Size between1400 hh and 5000 hh. 2 People, 1 Basic Units – Medium – Implementation Maintenance-Medium: Keep the solution implemented in an implementation project in compliance with service levels and contract. A maintenance may be corrective and evolutionary according to the contractual terms. Size between1400 hh and 5000 hh. 18 People, 2 Basic Units – Maintenance – Medium Maintenance-Small: Keep the solution implemented in an implementation project in compliance with service levels and contract. A maintenance may be corrective and evolutionary according to the contractual terms. Size less 1400 hh. 4 People, 1 Basic Units – Small – Maintenance