- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: There is only one location in Gurgaon which is located in appraisal scope)
Customer (Not Relevant: All basic units are required to follow the same processes irrespective of customer)
Size: There are small and large basic units based on number of FTEs
Organizational Structure: There are three divisions LTCP e governance IT Services
Type of Work: There are three types of work Development IT Support FMSSampling Factor Values: Small (Size): <=10 ftes=”” (=”” full=”” time=””>
Large (Size): >10 FTEs( Full time Employees)
LTCP (Organizational Structure): LTCP division
e governance (Organizational Structure): e governance division
IT Services (Organizational Structure): IT Services division
development (Type of Work): software development/enhancements
FMS (Type of Work): Facility management services
IT Support (Type of Work): IT support servicesSubgroups: SG1 DEV: LTCP large development
57 People, 4 Basic Units
– Large
– LTCP
– development
SG2 DEV: small e governance development
23 People, 3 Basic Units
– development
– Small
– e governance
SG3 DEV: Large e governance Development
12 People, 1 Basic Units
– e governance
– Large
– development
SG1 SVC: Large IT services IT support
125 People, 1 Basic Units
– IT Support
– Large
– IT Services
SG2 SVC: Small IT services IT support
13 People, 2 Basic Units
– IT Services
– IT Support
– Small
SG3 SVC: Large FMS IT services
50 People, 3 Basic Units
– FMS
– IT Services
– Large