| Sampling Factors: |
Location (Not Relevant: Single location)
Customer (Not Relevant: All projects are required to follow the same process irrespective of customer)
Size (Not Relevant: All projects are required to follow the same process irrespective of size)
Organizational Structure: There are different lines of business – BOOT (Build Own Operate Transfer), e-Governance, Facilities Management Services)
Type of Work: Different project types –development , maintenance, service |
| Sampling Factor Values: |
e-Governance (Organizational Structure): e-Governance
FMS (Organizational Structure): Facilities Management Services
LTCP (Organizational Structure): LTCP line of business
Development (Type of Work): Development project
Maintenance (Type of Work): Maintenance project
Service (Type of Work): Service project |
| Subgroups: |
DEV LTCP Dev: LTCP LoB, development project
34 People, 3 Basic Units
– Development
– LTCP
DEV EGOV Dev: e-Governance, development project
45 People, 2 Basic Units
– e-Governance
– Development
DEV EGOV Maint: e-Governance; maintenance project
7 People, 1 Basic Units
– Maintenance
– e-Governance
SVC FMS Service: Facilities Management Service
23 People, 2 Basic Units
– Service
– FMS
SVC EGOV Service: e-Governance; service project
6 People, 1 Basic Units
– Service
– e-Governance
SVC LTCP Service: LTCP LoB; service project
15 People, 1 Basic Units
– LTCP
– Service |