| Sampling Factors: |
Location (Not Relevant: all work uses the same set of processes regardless of location)
Customer (Not Relevant: All work uses the same set of standard processes regardless of customer)
Size (Not Relevant: All work uses the same set of standard processes regardless of size)
Organizational Structure (Not Relevant: All work takes place under a single organizational structure.)
Type of Work: There is one type of work, IT Service Delivery |
| Sampling Factor Values: |
IT Service Delivery (Type of Work): Delivering technology solutions
None (Type of Work): SAS |
| Subgroups: |
IT Service Delivery Subgroup: Personnel delivering technology solutions
50 People, 1 Basic Units
– IT Service Delivery |