| Sampling Factors: |
Location (Not Relevant: Work is similar regardless of location)
Customer: Three distinct client types
Size (Not Relevant: Similar scales)
Organizational Structure (Not Relevant: Same organizational structure)
Type of Work (Not Relevant: Similar development and support) |
| Sampling Factor Values: |
Army (Customer): Web and database development for Army (non-USACE)
USACE (Customer): US Army Corps of Engineers
FAA (Customer): Federal Aviation Administration |
| Subgroups: |
TX: Two development projects. Office also has approximately 35 IT help desk staff not included in OU
10 People, 2 Basic Units
– Army
AL: Development for Army Corps of Engineers
11 People, 2 Basic Units
– USACE
VA: FAA development. Office also has roughly 20 IT Help desk staff not included in OU
15 People, 1 Basic Units
– FAA |