| Sampling Factors: |
Location (Not Relevant: All Three BUs operate from 2 locations (USA & India))
Customer: Two BUs have single Customer. One BU has multiple customers.
Size (Not Relevant: All BUs are small and have 10 or less staff size)
Organizational Structure (Not Relevant: All BUs report into the same Manager)
Type of Work (Not Relevant: Two BUs are DEV and the third one is SVC. However, this does not impact sampling because it is redundant to the “Customer” factor.) |
| Sampling Factor Values: |
One Customer (Customer): Two BUs have one customer
Multiple Customers (Customer): One BU has multiple customers |
| Subgroups: |
MC: BU has multiple customers
10 People, 1 Basic Units
– Multiple Customers
OC: BUs have One customer
8 People, 2 Basic Units
– One Customer |