| Sampling Factors: |
Location (Not Relevant: Projects are being executed from Hyderabad only)
Customer (Not Relevant: As there are no customer specific processes, customer cannot be considered as a factor)
Size (Not Relevant: All projects are of similar size and processes are same. Hence size cannot be considered as an influencing factor)
Organizational Structure (Not Relevant: Organization structure is not varying across the projects. In all projects, project team members report to project manager.)
Type of Work: Development and support type of projects are being executed and their lifecycle processes are different |
| Sampling Factor Values: |
Development (Type of Work): Application development projects being executed as per customer requirements covering entire software development lifecycle including warranty/maintenance
Support (Type of Work): Application/product support as per customer requirements |
| Subgroups: |
Dev: Application development projects being executed
24 People, 4 Basic Units
– Development
Supp: Application / product support projects being executed as per customer requirements
12 People, 2 Basic Units
– Support |