- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Projects are executed at Hyderabad & Mumbai locations. Process followed by projects is consistent across types of projects irrespective of location. Hence location is not an influencing factor.)
Customer (Not Relevant: Projects are executed for multiple customers. The process followed by projects is consistent across types of projects irrespective of customers. Hence customer is not an influencing factor.)
Size (Not Relevant: Process followed by projects is consistent across types of projects irrespective of size of the projects. Hence size is not an influencing factor.)
Organizational Structure (Not Relevant: Offshore Development Center is organized as a single unit. Projects are executed in the same unit. Hence organizational structure does not influence the process.)
Type of Work: Relevant: Type of work i.e. Development / Maintenance influences the process as two different types of projects (Development Projects & Maintenance Projects) are executed in the OU.Sampling Factor Values: Dev (Type of Work): Projects of development nature.
Maint (Type of Work): Projects of maintenance nature.Subgroups: ODC – Dev: This subgroup is involved in developing mobile and web based application solutions and products. The development phases include Initiation, Planning, Requirement Analysis, Design, Development, Testing and Closure.
176 People, 9 Basic Units
– Dev
ODC – Maint: This subgroup is involved in maintaining applications deployed in the field. Maintenance types include: • Release Mode • Maintenance Ticket / Request mode In Release mode, the phases involved are Release Planning, Analysis & Design, Development, Application Integration, QC testing, Release & Acceptance. In Maintenance – Ticket / Work Request Mode, the phases are work request assignment, Analysis & Design, Development, QC Testing, Release & Acceptance.
18 People, 3 Basic Units
– Maint