| Sampling Factors: |
Location (Not Relevant: The scope of appraisal is only Pune location so other locations are not considered for this appraisal.)
Customer (Not Relevant: No The QMS processes are established at organizational level and processes are not differentiating with customer.)
Size (Not Relevant: The QMS processes does not vary and different for different size of the projects.)
Organizational Structure (Not Relevant: There are four main domains in the VW IT RCC •Request Fulfillment •SRM Procurement •AMS •Customer Order Processing QMS processes are same for all projects. Following functions / activities are carried out at organizational Level. •SEPG – Software Engineering Process Group •PPQA – Internal Quality Audit Function •Training Function)
Type of Work (Not Relevant: Service delivery projects are considered in scope of appraisal. Same sets of processes are followed for all the projects.)
Technology: The Main Technologies used for projects is selected as a sampling factor. The main technologies combinations are categorised as SAP and JAVA/.NET |
| Sampling Factor Values: |
SAP (Technology): Projects executed in the SAP Technology
JAVA/.NET (Technology): Projects executed in the JAVA/.NET Technology |
| Subgroups: |
SAP: Projects executed in the SAP Technology
11 People, 1 Basic Units
– SAP
JAVA/.NET: Projects executed in the JAVA/.NET Technology
29 People, 3 Basic Units
– JAVA/.NET |