| Sampling Factors: |
Location (Not Relevant: OU operates in two locations (Bangalore, Hyderabad). There is no impact on processes followed or process performance based on location.)
Customer (Not Relevant: All projects are performed for NAC – common process followed.)
Size (Not Relevant: No changes to project execution because of size (except for some additional Risk Management). Hence considered as not relevant.)
Organizational Structure: The project services are performed through three Service Lines (E-business Suite, PeopleSoft, Siebel). The performance baselines, models and estimation models are separately maintained for these service lines.
Type of Work: The process for implementation and upgrade are different. Hence this is considered as relevant. |
| Sampling Factor Values: |
E-business Suite (Organizational Structure): Projects related to E-business Suite
PeopleSoft (Organizational Structure): Projects related to PeopleSoft
Siebel (Organizational Structure): Projects related to Siebel
Implementation (Type of Work): Implementation & Customization of Oracle family of Products
Upgrade (Type of Work): Upgrading Oracle family of Products from customer current version to newer version |
| Subgroups: |
eBiz-Implementation: Customization of EBIZ Oracle Product
80 People, 5 Basic Units
– Implementation
– E-business Suite
eBiz-Upgrade: Upgrading EBIZ Oracle product
10 People, 1 Basic Units
– E-business Suite
– Upgrade
Peoplesoft-Implementation: Customization Projects for Peoplesoft
40 People, 2 Basic Units
– PeopleSoft
– Implementation |