| Sampling Factors: |
Location (Not Relevant: All project activities are performed in a single location (Madrid).)
Customer (Not Relevant: All projects used the same Quality System independently of the customer.)
Size (Not Relevant: All projects used the same processes, tools and templates independently of size.)
Organizational Structure (Not Relevant: All projects used the same Quality System independently of the organizational structure.)
Type of Work: Type of work is a sampling factor because the quality system describes different tools, methods and documentation to be used depending on the type of work (Development and Maintenance). |
| Sampling Factor Values: |
Development (Type of Work): This work implements a new software application from inception to deployment, including requirements, analysis, design, coding, testing, documentation and management areas.
Maintenance (Type of Work): This work implements software enhancement, corrective measures, defects repair, in a software application already available and developed. |
| Subgroups: |
Development Projects: Development of new features, functionalities or large enhancements.
33 People, 9 Basic Units
– Development
Maintenance Projects: Maintenance projects and development of small enhancements or functionalities.
15 People, 4 Basic Units
– Maintenance |